Last Updated: March 12, 2026

These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing this website or placing an order, you agree to the following terms.

1. Use of This Website

By using this website, you confirm that you are at least 18 years old or have permission from a parent or guardian to make purchases.

You agree not to use this website for any unlawful purpose or in a way that could harm the operation of the site or the experience of other users.

2. Product Information

We strive to display our products as accurately as possible. However, due to differences in screen displays and the handmade nature of our items, colors, textures, and embroidery placement may vary slightly from product photos.

All products are subject to availability.

3. Custom & Personalized Items

All of our products are made to order and include personalization.

By submitting a personalization request, you agree that:

• The spelling, capitalization, and formatting provided are correct.

• Your order will be produced exactly as entered at checkout.

Because each item is custom embroidered, minor variations may occur as part of the handmade process.

4. Order Acceptance

We reserve the right to refuse or cancel any order at our discretion. This may include, but is not limited to:

• Orders that violate our licensing policy

• Orders containing incorrect pricing due to website errors

• Suspected fraudulent transactions

If an order is cancelled after payment has been processed, a full refund will be issued.

5. Pricing & Payments

All prices are listed in U.S. dollars.

Payment is required at the time of purchase. Prices are subject to change and may be corrected if errors occur.

Applicable sales tax will be collected where required by law.

6. Processing Time

All items are embroidered to order. Processing times vary by product but may be affected due to peak season or higher order volumes.

Processing time refers to the time required to produce your item and does not include shipping transit time.

7. Shipping

Shipping timelines vary based on destination and carrier service.

Once an order has been shipped, Dream Girl is not responsible for delays caused by shipping carriers or events outside our control.

Customers are responsible for providing accurate shipping information at checkout.

8. Returns & Exchanges

Due to the personalized nature of our products, all sales are final and we do not accept returns or exchanges.

If your order arrives damaged or there is an error on our part, please contact us within 7 days of delivery so we can resolve the issue.

9. Intellectual Property

All content on this website (including product designs, images, graphics, logos, and written content) is the property of Dream Girl and may not be reproduced, copied, or used without permission.

10. Licensing & Custom Requests

We cannot create designs that include copyrighted or trademarked names, logos, characters, or artwork that we do not have permission to reproduce.

We reserve the right to decline any custom request that may violate copyright, trademark, or licensing laws.

11. Limitation of Liability

To the fullest extent permitted by law, Dream Girl shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or the purchase of our products.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Wisconsin, United States.

13. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with an updated revision date.

14. Contact

If you have questions about these Terms & Conditions, please contact us at:

Email: info@dreamgirlembroidery.com